Razerzone Website Review & Ratings + Razerzone Coupons
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Razerzone Website Review & Ratings + Razerzone Coupons

Razer: Products & Services

Razer is a computer peripherals manufacturer specializing in products specifically marketed to gamers.  Most of their products are PC peripherals including mice, audio devices, keyboards, mousepads and gamepads. Razer has also released a laptop (the Razer Blade). Most of their products are named after predatory or venomous animals, ranging from snakes (mice), insects (mouse mats), arachnids (keyboards) over marine creatures (audio) to felines (console peripherals). The only exceptions are Razer Blade laptop and Razer's Project Fiona tablet.  The company has gaming user interface research and development labs. All of the designs are made in three design centers located in facilities in California, Singapore and Shenzhen.

Razer: Company Background

Razer was founded in 1998 by Min-Liang Tan and Robert Krakoff. Together with a group of designers and developers, they made a gaming mouse Boomslang, specially designed for gamers. The company has headquarters in San Diego, California. Their products are designed and developed by gamers for gamers, and they test them with top professional gamers who use them in pro-level tournaments and then feedback.

Razer: Customer Feedback & Reviews

Razer products have received generally positive reviews by users and professional gamers, though there was also some criticism. CNet.com gave a positive review of Razer Blade, with overall rating of 7.5, praising the product's improved graphics and a more powerful Core i7 processor. Digital Trends made a positive review of Razer Electra headphones. Amazon customer reviews for Razor Blade are mainly positive, praising laptop's portability and Switchblade UI. However, one user felt that the product is highly overpriced.

Razer: Business Credibility & Trustworthiness

Razer USA Ltd. has a BBB accreditation. The company is rated A+ on BBB website. The company was accredited on March 24, 2010 because it meets all the standards (a commitment to make a good faith effort to resolve any consumer complaints). There were 68 complaints closed with BBB in the last 3 years, and 36 closed in the last year. Razer products have been featured in many magazines, such as APC mag. At Consumer Electronics Show 2011, Razer unveiled the Razer Switchblade, a handheld gaming device prototype, which won the Best of CES 2011 People's Voice award.

Razer: Website Popularity & Google Ranking

The company's website currently has Google PageRank 6/10. The company's site has Alexa global traffic rank 7,579 and local traffic rank in the US is 5,379. There are 5,970 sites linking to razerzone.com. The site has no reviews. The site is particularly popular among users in the city of Davao (where it is ranked #496).

Razer: Social Media Presence

There is an official blog page called Cult of Razer, and it is updated about once a week or a few times per month. The company currently has an official Facebook account with 2,098,874 likes. There is also an official Twitter account with 90,492 followers and an official YouTube channel with 76,809 subscribers. No other social media sites are listed on its website.

Razer: Website Security & Safety

Razer's website has a store with a shopping cart. The store's page is not behind a secure connection (https://), but the shopping cart is, which makes purchase secure. Also, Google Diagnostic tool confirms that the website is not currently listed as suspicious. In addition to this, the site has not hosted malicious software in the past 90 days.

Razer: Pricing & Packages

Razer products tend to be more expensive than their competition, but the company claims they are specially tailored to gaming needs. The company's products are considered to be exclusive and premium. Gaming mice range from $49.99 to $139 and keyboards go from $49.99 to $249.99. Razer Blade gaming system costs $1,999.99, and the new Razer Blade is $2,499.99.

Razer: Shipping Rates & Policies

Razer ships products to the following countries: United States, Canada, United Kingdom, France, Germany, Italy, Spain, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Monaco, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Slovenia, Sweden, Switcerland, Singapore, Malaysia, New Zealand, Australia, Korea, Japan, Hong Kong and Taiwan. Shipping rates go from $9.25 to $41.08 in the United States and $10.15-$41.25 for International shipping. Depending on your shipping method, you will receive your products 1-10 business days after shipping in the continental US and 3 days to 3 weeks for International shipping.

Razer: Payment Methods Accepted

Razer accepts many different cards: Visa, MasterCard, EuroCard, Discover, American Express, Diner’s Club, and JCB. He also accepts check cards and ATM cards if they are issued by one of these major credit card companies. The company accepts money orders and wire transfers. They don't accept other alternative payment methods.

Razer: Returns, Refunds & Exchange Policy

Razer's Return Policy is limited to products purchased directly from their Online Store and the procedure for returns must be initiated within 30 days on all peripherals and 14 days on computer and gaming systems from the date the item was purchased. In order to qualify for a full refund of the purchase price of the product, one must contact the Technical Support team to obtain a Return Merchandise Authorization Number (RMA).

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